At Alif Attar Company, customer satisfaction is our top priority. We are committed to ensuring you are delighted with your purchase. If, for any reason, you are not fully satisfied, our return policy is designed to offer a hassle-free experience.

Conditions for Returns

1. Eligibility for Return: Returns are accepted for products that are unused, unopened, and in their original packaging.
2. Time Frame: Returns must be requested within 02 days of receiving your order.
3. Proof of Purchase: A valid receipt or proof of purchase is required to process a return.

Return Process

1. Initiate a Return: Contact our customer service team via email or phone to initiate a return. Provide details of the product, reason for return, and order information.
2. Return Authorization: Our team will guide you through the steps, and if eligible, issue a Return Authorization Number.
3. Packaging: Ensure the product is securely packed in its original box to avoid damage during transit.
4. Shipping: You may be responsible for the return shipping costs unless the return is due to a defect or error on our part.

Replacements

1. Inspection: Upon receiving your returned item, we will inspect it to ensure it meets the return criteria.
2. Exchanges: If you wish to exchange for a different product, please inform our team during the return process, and we will do our best to accommodate based on availability.

Non-Returnable Items

• Products that have been used or tampered with
• Custom or personalized orders
• Items purchased on final sale

For any further assistance or questions regarding our return policy, please don’t hesitate to reach out to our customer support team. We’re here to help ensure you have a positive experience with Alif Attar Company!